SMS Consent & Opt-In Policy

At Top Flight Tools, we respect your communication preferences. This policy explains how we collect, use, and protect your phone number when you opt-in to receive SMS (text message) communications from us.

How We Collect Your Phone Number

We collect your phone number through the following methods:

  • During the checkout process when you place an order on our website
  • Through our newsletter or promotional signup forms
  • When you contact us with a request for information

Express Written Consent

By providing your phone number during checkout or signing up for our SMS communications, you expressly consent to receive SMS messages from Top Flight Tools. This consent is voluntary, and you can opt-out at any time. We will use your phone number solely for the purposes of:

  • Order confirmations and shipping updates
  • Important notifications regarding your purchase
  • Promotional offers and special deals
  • Customer service communications

Opt-In Process

When you complete a purchase on our website, you automatically opt-in to receive SMS communications from Top Flight Tools. By providing your phone number during the checkout process, you expressly consent to receive SMS messages related to your order, shipping updates, and customer service communications. This consent is obtained at the moment of purchase—no additional checkbox or confirmation is required.

Message Frequency

The frequency of SMS messages will depend on your purchase activity and communication preferences. Order-related messages will be sent as needed, while promotional messages will be sent periodically based on your preferences and our campaigns.

Message & Data Rates

Standard message and data rates may apply to SMS messages sent to your phone, depending on your mobile service provider's plan. Top Flight Tools is not responsible for any charges incurred by your mobile service provider.

How to Opt-Out

You can opt-out of receiving SMS communications from Top Flight Tools at any time by:

  • Replying "STOP" to any SMS message you receive from us
  • Contacting us through the Contact Us section on our website
  • Updating your communication preferences in your account settings (if available)

Once you opt-out, we will no longer send you SMS messages, except as required by law. However, we may still contact you via email or other means if you have not opted out of those communication methods.

Our SMS Provider

We use third-party SMS service providers to send messages on our behalf. These providers are contractually obligated to use your information only for the purpose of sending SMS messages and to maintain the confidentiality of your information.

Privacy & Security

Your phone number is treated as sensitive personal information and is protected with appropriate security measures. We do not sell, share, or distribute your phone number to third parties except as necessary to deliver SMS messages or as required by law. For more information about how we protect your data, please refer to our Privacy and Cookie Policy.

Questions or Concerns

If you have any questions about this SMS Consent & Opt-In Policy or how we use your phone number, please contact us through our Contact Us page.