Privacy and Cookie Policy

At Top Flight Tools, we are committed to protecting your privacy. This policy outlines how we use and safeguard any information you provide when using our website. If you are asked to provide personal information that can identify you, rest assured that it will only be used in accordance with this privacy policy. Top Flight Tools may update this policy periodically, and we encourage you to review this page to ensure you are comfortable with any changes.

What We Collect

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information such as postal code, preferences, and interests
  • Other relevant information for customer surveys and/or promotional offers

What We Do with the Information We Gather

We collect this information to better understand your needs and to provide you with improved services. Specifically, we use your information for the following purposes:

  • Internal record keeping
  • Improving our products and services
  • Sending periodic promotional emails about new products, special offers, or other information we believe may interest you, using the email address you have provided
  • Contacting you for market research purposes via email, phone, or mail
  • Customizing our website based on your preferences and interests

Security

We are committed to ensuring that your personal information is secure. We have implemented suitable physical, electronic, and managerial procedures to prevent unauthorized access or disclosure and safeguard the information we collect online.

How We Use Cookies

Cookies are small files that are placed on your computer’s hard drive with your permission. Once you agree, the file is added, and the cookie helps us analyze web traffic or identify when you visit specific pages. Cookies enable us to tailor our website to your needs by gathering information about your preferences.

We use traffic log cookies to track which pages are being visited. This data helps us analyze web traffic patterns and improve our website to better serve customer needs. We use this information for statistical analysis, after which the data is removed from the system.

Overall, cookies help us provide you with a more personalized website experience. A cookie does not grant us access to your computer or provide any information about you other than the data you choose to share. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Doing so may limit your ability to use certain features on our website.

Links to Other Websites

Our website may contain links to third-party websites of interest. However, once you leave our site by clicking on these links, we do not have control over external websites. We cannot be held responsible for the protection and privacy of any information you provide while visiting those sites, as they are not governed by this privacy policy. We recommend you review the privacy policies of any external sites you visit.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When filling out forms on our website, look for a checkbox that allows you to opt-out of having your information used for direct marketing purposes.
  • If you have previously agreed to our use of your personal information for marketing purposes, you can change your mind at any time by contacting us using the details provided in the Contact Us section.

We will not sell, distribute, or lease your personal information to third parties without your consent unless required by law. We may use your information to send you promotional materials about third parties if you have indicated that you wish to receive such offers.

You may request details of personal information that we hold about you under applicable data protection laws. A small fee may be payable. If you would like a copy of the information we hold on you, please contact us through the Contact Us section.

If you believe any information we are holding is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be inaccurate.